Normal Delivery
Next day courier delivery in mainland Britain - England, Wales and Scotland (excluding Scottish Highlands & Islands) is £6.99 and we can arrange next day delivery for orders received by 12.30pm.
Orders received
after 12.30pm will be despatched the following day. Saturday delivery can be arranged at an extra cost.
Delivery to Northern Ireland (two day delivery) £ 6.99
Delivery to Isle of Man (two day delivery) £18.54
Delivery to Channel Islands (two day delivery) £18.54
Delivery to Scottish Islands £18.54
Delivery to Scilly Isles £18.54
Delivery to Isle of Wight £16.22
Delivery to Southern Ireland £16.48
We deliver Monday to Friday during normal working hours and all deliveries require a signature in order to complete the delivery. We will send a confirmation email to the person ordering the box when delivery has taken place. Whilst we do our best to ensure a next day delivery, we can never guarantee this. Occasionally a delivery can be delayed, particularly the further it is travelling, for example Scotland, if road traffic conditions delay courier connections.
Orders received after 12.30pm on Friday will be despatched on Monday for a Tuesday delivery.
A Bank Holiday Monday and other public holidays will delay collection and delivery by an additional day.
Our boxes can be delivered to either home or hospital and all boxes need a signature.
Home Delivery
If there is no-one at the delivery address when delivery is attempted, and there is no suitable alternative for the courier to deliver the parcel to (eg. neighbour etc), then the courier will leave an attempted delivery card. This gives the recipient details of how to rearrange delivery. A second delivery will be attempted the following day unless an alternative convenient delivery day has been pre-arranged.
Hospital Delivery
To arrange a successful hospital delivery we will need a ward name or number. Please ensure that if you are arranging a delivery to hospital that the recipient will still be in hospital when the box is delivered, and will not be discharged early.
Undelivered Gifts
We rely on the accuracy of the delivery address you give us and cannot accept liability for late or failed delivery if this is incorrect. If the box remains undelivered after two attempts, it will be returned to The Get Well Gift Box Company and we will incur a charge. This charge and the original delivery charge will be deducted when we credit your payment card with the cost of the undelivered goods.
If a hospital delivery has been arranged and the recipient is discharged early, so misses the delivery, any costs for delivery to a new address are the responsibility of the person ordering the box